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Terms & Conditions 

Black Barn Swimming Pool   

Terms and Conditions of Private Pool Hire 

By agreeing to hire the pool facilities at Black Barn for a private swim, I acknowledge that I have read and will adhere to the following terms and conditions: 


  • All persons in my group will swim at their own risk and no lifeguard is present. There will be at least one competent swimmer within the group

  • Pool hire costs £25.00 for up to 4 people for one hour and £30.00 for 5 people for one hour

  • Private hire of the pool is not permitted for children's birthday parties due to safety and insurance purposes

  • All children and teenagers, regardless of swimming ability, are to be supervised by an adult that can swim and is able to jump into the pool to assist a child in danger of drowning

  • Any non-swimmers will wear/ use any necessary floatation aids

  • The pool is not to be used by any persons who have had diarrhoea within the past two weeks due to the risk of Cryptosporidium

  • The owners, Mr P & L Thompson accept no responsibility for our use of the pool

  • Swimming alone is not permitted, regardless of swimming ability or age

  • There will be no diving or jumping in the pool area for safety reasons

  • I am aware that I have to keep the door closed and keep noise to a minimum

  • Any damages will be made known and paid for 

  • I will make myself aware of the Normal Operating Procedures and Emergency Action Plan which are displayed poolside

  • 48 hour notice for change of booking date, less than 48 hours notice will be liable for full payment

Black Barn Spa Facilities  

Spa Terms and Conditions

  • The Spa reserves the right to alter your treatment times on the day if necessary. We endeavour to inform you of any changes prior to your arrival

  • Please note that all treatment times include medical consultation, set up and your chosen treatment

  • We kindly request that mobile phones are kept on silent or switched off in the spa

  • We strongly advise leaving any special jewellery at home as this may be tarnished by the chlorine in the pool

  • Black Barn will not be liable for damage, injury or consequential loss, however caused, to our customers, their property and belongings unless it is solely due to the negligence of the Company, its employees or agents

  • Offers cannot be used in conjunction with one another and are subject to availability

  • The spa reserves the right to deny entry or to ask any guest to leave should we deem behaviour to be inappropriate

  • Minimum age 16 years old for all spas


At Black Barn your health and safety is our number one priority, so if you are currently living with any medical conditions, are currently pregnant or have any allergens please let us know prior to your arrival. A full consultation will be completed with you before your treatment, but please note that if any contraindications are found we may have to change or cancel your treatment.


Please note that we do not offer body treatments for ladies who are 1-12 weeks pregnant. From 12 weeks we offer a range of specially created treatments suitable for pregnancy. We do not recommend the use of any heat facilities or hydrotherapy facilities within the spa. If you need further guidance, please ask any member of the Spa Team. 


Full pre-payment is required at the time of booking for all individual treatments, bookings are non-transferable 3 weeks prior to your treatment. All treatments are subject to availability. 


Full pre-payment is required at the time of booking for all day packages. All spa day and treatment times are subject to availability. Bookings are non-transferable up to 3 weeks prior to your visit.



Fees are inclusive of VAT. Treatments will be charged at the rate as of the date of or bank transfer. Gift vouchers must be presented on the day of your visit and verified over the phone at the point of booking. Failure to present the voucher on the day will result in alternative payment being requested. 



Cancellations must be made no later than 96 hours prior to appointment. If your appointment has to be cancelled or amended within 48 hours of arrival, we regret you will incur full charge. If we are able to re-sell, charge will not apply. If you do not attend your appointment without letting us know beforehand, you will be charged in full. We advise guests to consider insurance to cover the cancellation of their spa treatment.


We require 7 days notice of cancellation after which a 100% charge will be made. Up to 4 weeks prior to the date of your spa day you can change the date of your spa day to within 3 months of the original date, but you are unable to receive a refund. No refund will be payable for non-arrival for a spa day without the required notice. 

Accommodation - The Woodland Apartment, Garden Room & Ocean Room

Terms and Conditions


1 black barn, apartment / rooms

The contract for a short-term holiday rental will be between Black Barn (referred to as "us" or "we") and the person making the booking and all members of the holiday party (referred to as "you" or "your") in the following booking conditions, the law of England and Wales will govern the Contract. The contract of hire is not effective until we have received the deposit. The contract will be subject to these booking conditions, and must be complied with. The party leader must be at least 18 years of age at the time of the booking and the booking form must list names, addresses and ages of your party. Minimum staying age 14 (must be with an adult).


2 Duration and Times of Lettings 

You should not arrive before 3pm on the commencement date, and leave by 11am on the day of departure. Failure to do so will result in you being charged a further day's rental. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period, does not create the relationship of Landlord and Tennant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period. 


3 Booking Procedure 

Whilst we are prepared to consider requests for reservations of the properties, the confirmation of a reservation shall not render us liable in the event that the property is unavailable for occupation during the period reserved and no contract will arise between us and you otherwise than in accordance with the following provisions of these terms and conditions. 


4 Booking Form 

All applications to book holidays in the properties must be submitted by you to us using our standard booking form for the time being in force ("Booking Form"). The Booking Form must be fully completed by you and must be accompanied by payment of the booking fee. The amount of the booking fee shall be as follows: 

1. If the booking fee is submitted 6 weeks or more before the commencement of the requested holiday letting period - 50% of the full amount payable in respect of the letting; or 

2. If the booking form is submitted less than 4 weeks before the commencement of the requested holiday period - the full amount payable in respect of the whole of the letting period. 

In the event that we decline an application, the full amount of the booking fee will be refunded to you. In the event that an application is accepted, the booking fee will be retained by us and treated as a payment on account of the amount payable in respect of the letting. 


5 Acceptance of an Application 

The contract between us and you for the letting of the property shall arise upon us giving written confirmation of acceptance of your application (which at our discretion may be dispatched by pre-paid post or electronically to any email address provided by you in the booking form) or upon us having obtained clear funds in respect of the application fee whichever is the later. 

6 Payment 

The full amount of the payment for the fee for the letting (less the amount to which clause 4) shall be paid on the "due date" namely: 

1. In a booking in which clause 4i applies, not later than 4 weeks before the commencement of the letting; or 

2. In a booking to which 4ii applies, upon our acceptance under clause 5. 


VAT is not payable in the rental charge of the property 


7 Failure to pay 

Non-payment of the sum payable under clause 6 by the due date may be treated as a cancellation of your booking and we will be entitled to re-let the property without reference to the client. The terms as to payment in clause 9 thereafter apply. 


8 Cancellation 


Any request to cancel a booking must be made to writing to us with in 14 days  of your booking . You shall remain liable for all the payments due in respect of the reservation whether or not they have been paid at the time of the cancellation. We will use our reasonable endeavours to re-let the property in respect of the cancellation period. If we are successful you will be refunded the difference between moneys you have paid less the sums receivable from the re-letting after deduction of all costs and expenses incurred by us which shall include an administration fee of £25 in respect of each day that the property was reserved by you. 

9 Changes 

We reserve the right to amend the price quoted in a brochure or rates sheet due to errors or omissions or changes in the VAT rate. In such circumstances we will contact you as soon as we become aware of an increase in charges. If you do not wish to pay the increase you shall be entitled to cancel the reservation and receive a full refund for all monies paid in respect of the reservation providing notice of cancellation is given in accordance with the provisions of clause 4 and within 7 days of you receiving notice of the amendment to the price to be charged from us. 


10 Changes to bookings 

We will consider any request to change dates after confirmation has been issued. We reserve the right to charge an administration fee of £25 in the event a change of booking is made. 


11 Occupancy and Use of Property 

Under no circumstances may more than the maximum number of persons stated in the brochure and the web site occupy the property. We reserve the right to refuse admittance if this condition is not observed. Any persons other than members of your party must not use the facilities of Black Barn, unless prior written consent has been obtained by us. To exceed the maximum number of persons in Black Barn overloads the facilities available which are not designed or capable of supporting additional usage, and can lead to extensive and expensive damage. As such any over- occupancy is considered to be a serious infringement of the Terms and Conditions and can result in an immediate requirement to vacate the premises, with no refund of monies due, and possible further charges in the event of damage to the facilities caused by excess usage (for example, a malfunctioning septic tank which has been used by a greater number of people than the tank is designed for). 


12 Care of the Property 

You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in the same clean and tidy condition at the end of the rental period as at the beginning. You must not use the properties for any dangerous, offensive, noxious, noisy, immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties. We request noise to be kept to a minimum between the hours of 11pm and 8am. Smoking is not allowed in any of the properties. 


13 Damages and Damage Deposit

In the event that you or anyone staying at the property during your reservation period causes damage or incurs a need for professional cleaning services or leaves the property without settling invoices for additional services or supplies received during your reservation period you will be notified in writing of the details of any extra costs incurred within 14 working days after the end of the reservation period and this amount shall be deducted from the Damage Deposit or payment will be required by you. 

14 Liability 

This condition sets out our entire financial liability (including any liability for the acts or omissions of its employees, agents, consultants and subcontractors) to you in respect of any breach of this agreement; any use made by you or any third party residing or making use of the property during your period of reservation and any representation, statement or tortious act or omission (including negligence) arising under or in connection with this agreement. 

All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this agreement. Nothing in this agreement limits or excludes the liability of us for death or personal injury resulting from negligence or liability incurred by you as a result of fraud or fraudulent misrepresentation by us. 

We shall not be liable for loss of profits; loss of business; loss of anticipated savings; loss of personal property or possessions; loss of use of the property or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses in respect of the reservation. 

Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the conditions of this agreement shall be limited to the monies paid in respect of your reservation under the conditions of this agreement. 

Any vehicle of yours or any third party making use of the property during the period of your reservation is left at the property entirely at the risk of the owner of the vehicle. 


15 Force Majeure 

In these terms and conditions "Force Majeure" means any circumstances beyond our reasonable control including, without limitation, an Act of God, Fire, Flood, War or Acts of Terrorism. If by reason of Force Majeure the property is not available at the commencement of the time booked by you or the property is unsuitable for letting at that time, we shall not be deemed to be in breach of contract but shall refund in full to you all fees, charges and any deposit paid in advance by you. We will not be liable for any other claim for loss or damage by you. 


16 General 

(a) In the event of any conflict between these booking conditions and any other contents of any brochure or website, these conditions shall prevail. 

(b) These terms and the contract between you and us shall be subject to and interpreted in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to hear any claim arising from such contract. 

(c) Words herein denoting the masculine gender shall, where the context so admits be taken to include the feminine and neuter genders and vice versa. 

(d) Words herein denoting the singular shall, where the context so admits be taken to include the plural and vice versa. 



1. To behave in such a manner as not to disrupt the enjoyment of other people staying in the near vicinity or prejudice the reputation of the owner of the property. 

2. Your holiday or that of any third party residing or making use of the property during the period of your reservation in breach of this clause may be terminated immediately and without Compensation or any further obligation. Any damage to facilities arising out of misuse or as a result of negligence and/or failure to follow the instructions herein will be chargeable to you. 

3. When the wood burner is lit, us. Make sure the fire is extinguished before going to bed or leaving the property. To maintain the efficient operation of the wood burner and flue pipe, please only use the seasoned wood provided by us, do not burn any other materials. 


17 Regulations and Conditions Regarding Pets 

We require that our guests read and sign the following conditions which should be read in conjunction with and form part of the booking conditions. 

You agree: 

1. Not to allow any pet in the grey room. We allow one dog in the apartment. 

2. Never to leave any pet unattended in the property or garden. 

3. To keep your dog on a lead when outside. 

4. Not to allow any pet on the furniture, especially not the beds. 

5. To bring all pet bedding required and towels for drying the pet when required. 

6. To ensure that any pet is clean and dry before allowing inside the property. 

7. To ensure that pets behave in such a manner as not to disrupt the enjoyment of other people staying in the vicinity or prejudice the reputation of the owner of the property. 

8. To promptly pick up all dog mess. 


18 Security and Privacy 

The Black Barn will ensure that: 

1. Personal data is only used for the legitimate interests of The Black barn Holiday apartment / rooms  does not unduly prejudice the rights and freedoms of the individual in question. 

2. Personal data will be processed fairly and lawfully in accordance with the Data Protection Act. 3. They will not process "sensitive" personal data without prior consent from the member. 

3. Access will be granted to computerised personal data in the form of a computerised "printout", and to manual personal data at its discretion. 

4. Information processed is accurate, relevant, current, up to date and not excessive.

5. Personal data will be kept only for so long as is necessary for the specified purposes. 

19 Disclaimer 

Please be forewarned that it is possible to catch computer viruses by accessing a web page or by downloading or running an infected program. Whilst The Black Barn has taken steps to ensure that the pages on this website are free from infection, such is the nature of the Internet that no assurance can be given that the pages of this website are indeed free from infection. It is a condition of us allowing you free access that The Black Barn will not be liable for any loss or damage suffered by any person accessing this web site or any third party resulting directly from the transmission of a computer virus resulting from the accessing of this website. 

Please note that the information available on this website may be incomplete, out of date or incorrect. It is therefore essential that you verify all such information with us before taking any action in reliance upon it. It is a condition of us allowing you free access to the material on this web site that you accept that we will not be liable for any action you take in reliance on the information on this website. 

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